Onboard

New to Urbana Highlands?

Your first stop for getting settled

Start with the quick walkthrough below, then move through the checklist to get your access, preferences, and community essentials in place.

New Resident Checklist

Five steps to get comfortable fast

A colorful first-week guide for the most common setup tasks new residents need.

Start Here

Register in the Resident Portal

Step

Create your Resident Portal account or confirm you can already sign in. This is the main place to manage dues, submit requests, and stay connected with HOA updates.

Open Resident Portal

Seasonal Access

Get Your Pool Passes

Step

Use the pool registration system to request passes for your household and confirm any details you need before pool season begins.

Pool Pass Registration

Your Household Info

Review Your Profile and Directory Preferences

Step

Inside the Resident Portal, verify your contact details and communication preferences. If the resident directory is enabled for your account, decide what personal information you do or do not want visible there.

Review Portal Profile

Before You Start Projects

Read the HOA Documents

Step

Check the design guidelines and request forms before making exterior changes. Roofs, decks, landscaping, and other visible projects may need ARC review first.

Open Documents

Stay Oriented

Save Your Key Links and Contacts

Step

Keep the management company number, pool contact, Facebook group, and community resources handy so routine questions are easy to resolve.

See Resources